Tag

Messaging
In long-term care facilities, effective communication between residents and staff is paramount. This crucial interaction, known as resident messaging, plays a vital role in ensuring the well-being and satisfaction of residents. Messaging can enhance the overall quality of care provided within long term care homes. At the heart of resident messaging lies the principle of...
Continue Reading
2024 CX Trends
In an era where customer-centricity reigns supreme, the landscape of customer experience is constantly evolving, shaped by technological advancements and changing consumer behaviors. As we stride into 2024, the realm of customer experience is poised for further transformation, characterized by several trends that are set to redefine the way businesses engage with their audience. Hyper-personalization:...
Continue Reading
‘Tis the season to be jolly, and at the North Pole, Santa Claus isn’t just making lists and checking them twice—he’s also collecting feedback! That’s right, the man in the red suit doesn’t just rely on elves and reindeer to ensure a successful Christmas; he values feedback from children around the world to make the...
Continue Reading
Long-term care homes serve as crucial sanctuaries for individuals requiring ongoing medical attention and assistance. Amidst the clinical routines and necessary care, the power of patient messaging often stands overlooked. However, effective communication tailored to individual needs can significantly impact residents’ emotional well-being, contributing to a more holistic and nurturing care environment. In this blog...
Continue Reading
As the holiday season cascades in, the hospitality industry braces itself for an exhilarating rush of guests seeking extraordinary experiences. From intimate family gatherings to lavish getaways, the demand for exceptional service surges during this festive period. Amidst the vibrant ambiance and heightened expectations, there exists an often overlooked yet pivotal element—feedback collection. In the...
Continue Reading
Ancillary Student Services
In the ever-evolving world of higher education, universities and colleges are under increasing pressure to find innovative ways to improve the campus experience while boosting ancillary revenue. Ancillary revenue, the income generated by an institution from sources other than tuition, is vital for maintaining and enhancing campus facilities, services, and programs. In this blog post,...
Continue Reading
Woman holding floating 5 star reviews
In the ever-evolving world of business, the line between great and bad customer experiences is razor-thin. In an era where competition is fierce and consumer expectations are continually on the rise, delivering exceptional customer experiences has become paramount. But what exactly separates the great from the bad? In this blog, we’ll delve into the key...
Continue Reading
Student using chatbot to leave feedback
In today’s rapidly evolving educational landscape, technology continues to reshape the way we approach teaching and learning. One notable innovation that has gained significant traction is the integration of chatbots into educational institutions. These AI-driven conversational agents are proving to be invaluable tools for managing student queries, providing personalized support, and fostering a more positive...
Continue Reading
In today’s competitive business landscape, standing out amongst other vendors is the key to success. Whether you’re a seasoned entrepreneur or a budding start-up, differentiating yourself from the crowd is crucial for attracting customers and thriving in your industry. In this blog post, we’ll explore effective strategies to help you shine and leave a lasting...
Continue Reading
5 college students sitting around their college dorm talking
As students embark on their journey of higher education, finding the perfect housing option becomes a top priority. The importance of student housing cannot be underestimated, as it significantly impacts academic performance, personal development, and overall well-being. However, identifying the ideal type of living space for students can be challenging for institutions. This is where...
Continue Reading
1 2 3 13
Loop Report Logo

Have The Loop Report Delivered to Your Inbox Monthly
Join customer experience leaders and receive customer engagement tips and resources delivered directly to your inbox with The Loop Report each month.

Benbria needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Latest Blogs

Attending the PCC Summit in New Orleans? Check Out These Amazing Places While You’re There!
February 14, 2024By
2024 CX Trends
Navigating Customer Experience Trends in 2024
January 3, 2024By
Loop 4.2 Release
See What’s New: Loop 4.27 Release
December 18, 2023By