How Higher Education Institutions Can Leverage Real-Time Feedback to Transform the Student Journey In today’s competitive higher education landscape, student expectations are evolving faster than ever. Universities are no longer judged solely by their academic reputation, they’re evaluated on the experience they deliver at every touchpoint, from admissions to alumni engagement. For forward-thinking institutions, this...Continue Reading
Why Guest Experience Is Crucial in Hospitality: Hotels, Restaurants, and Events In the hospitality industry, guest experience is everything. Whether it’s a fine dining restaurant, a luxury hotel, or a bustling event space, the quality of each interaction can mean the difference between a one-time visitor and a lifelong brand advocate. As expectations continue to...Continue Reading
Cultivating Connections: 3 Ways to Engage with Students for a Better Campus Experience In today’s dynamic higher education landscape, student engagement isn’t just a buzzword – it’s the bedrock of a thriving campus community, a crucial driver of student success, and a powerful force for institutional growth. Universities and Colleges globally are recognizing that a...Continue Reading
Top 5 Ways to Enhance Guest Experience in Hotels In the competitive landscape of the hospitality industry, delivering an exceptional guest experience is no longer a differentiator – it’s a necessity. Travelers today expect more than just a comfortable room; they demand personalized service, seamless technology, responsive staff, and consistent engagement throughout their stay. For...Continue Reading
Advancing AI-Powered Customer Experience At Benbria, we’re committed to pushing the boundaries of customer experience management, and AI is playing an increasingly vital role in our innovation journey. As we continue to develop new features in the Loop Experience Platform, our focus remains on empowering businesses with intelligent tools that drive engagement, efficiency, and actionable...Continue Reading
For Immediate Release Benbria Announces Partnership with Backofhouse.io and Gordon Food Service to Provide Guest Experience Management to Restaurant Owners & Operators OTTAWA, 27 November, 2024 — Benbria is excited to announce a new partnership with Backofhouse.io, a venture owned by Gordon Food Service. Now available in the Back of House marketplace, the Loop Experience...Continue Reading
Enhancing Campus Experience Management In today’s competitive educational landscape, creating a positive campus experience for students, guests, faculty and staff is paramount. Campus Experience Management solutions enable institutions to manage all key touchpoints across the campus including dining, housing, retail, parking, facilities as well as vendor performance—to elevate the overall experience and remain competitive. Let’s...Continue Reading
Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
Campus dining services play a pivotal role in the overall campus experience, directly influencing students’ daily lives. Effective and responsive dining services can contribute significantly to student satisfaction and well-being. The key to achieving this is through robust and continuous student feedback. In this blog post we explore the ways that student feedback can drastically...Continue Reading
Food is not just sustenance; it’s a source of comfort, joy, and connection. In long-term care homes, the significance of food extends even further, serving as a crucial aspect of residents’ overall well-being. This blog post explores the importance of food in these settings and highlights how collecting feedback from residents can dramatically improve their...Continue Reading
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