Like any industry, hospitality is constantly changing, especially with the emergence of new technologies and evolving approaches to travel. That’s why it’s important that hoteliers stay on top of customer service techniques and continually hone their expertise, be it in the guest experience, hotel management, or in emerging technologies. With that in mind, we’ve rounded...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.