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Customer Experience
Students Graduating Higher Education
Enhancing Campus Experience Management In today’s competitive educational landscape, creating a positive campus experience for students, guests, faculty and staff is paramount. Campus Experience Management solutions enable institutions to manage all key touchpoints across the campus including dining, housing, retail, parking, facilities as well as vendor performance—to elevate the overall experience and remain competitive. Let’s...
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In the fast-paced world of business, understanding and enhancing customer experience (CX) is paramount to success. As companies strive to meet ever-evolving customer expectations, the role of data-driven insights cannot be overstated. Among the arsenal of analytical tools available, dashboard reporting stands out as a cornerstone for effective CX analysis. In this blog post we...
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In the dynamic world of hospitality, feedback stands as the cornerstone of improvement and excellence. Every guest interaction, whether positive or negative, provides invaluable insights that shape the guest experience and drive operational enhancements. For hoteliers committed to elevating their services, collecting feedback across their property is not just beneficial; it’s indispensable. Here In this...
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The weather is warmer, flowers are blooming and events are taking off! Spring is one of the busiest times for events spaces, from weddings to corporate events and everything in between, people are looking for any excuse to take advantage of the beautiful weather. Creating memorable experiences within event spaces requires more than just meticulous...
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In the dynamic landscape of modern business, success hinges upon a company’s ability to understand and respond to the needs of its customers. Yet, in the pursuit of innovation and growth, many businesses overlook a fundamental tool for achieving this: collecting survey feedback from customers. This oversight can prove costly, as customer feedback serves as...
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2024 CX Trends
In an era where customer-centricity reigns supreme, the landscape of customer experience is constantly evolving, shaped by technological advancements and changing consumer behaviors. As we stride into 2024, the realm of customer experience is poised for further transformation, characterized by several trends that are set to redefine the way businesses engage with their audience. Hyper-personalization:...
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‘Tis the season to be jolly, and at the North Pole, Santa Claus isn’t just making lists and checking them twice—he’s also collecting feedback! That’s right, the man in the red suit doesn’t just rely on elves and reindeer to ensure a successful Christmas; he values feedback from children around the world to make the...
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Customer Feedback Survey
In today’s competitive landscape, understanding your customers is key to success. Businesses thrive when they truly grasp their customers’ needs, desires, and pain points. Enter the customer feedback program—a strategic tool that enables companies to gather invaluable insights directly from their clientele. But not all feedback programs are created equal. To maximize their impact, businesses...
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As the holiday season cascades in, the hospitality industry braces itself for an exhilarating rush of guests seeking extraordinary experiences. From intimate family gatherings to lavish getaways, the demand for exceptional service surges during this festive period. Amidst the vibrant ambiance and heightened expectations, there exists an often overlooked yet pivotal element—feedback collection. In the...
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Woman holding floating 5 star reviews
In the ever-evolving world of business, the line between great and bad customer experiences is razor-thin. In an era where competition is fierce and consumer expectations are continually on the rise, delivering exceptional customer experiences has become paramount. But what exactly separates the great from the bad? In this blog, we’ll delve into the key...
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Latest Blogs

Loop 4.2 Release
See What’s New: Loop 4.32 Release
June 6, 2024By
Elevating Campus Dining: The Power of Student Feedback
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The Essential Impact Food has in Long-Term Care Homes
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