Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
In the dynamic landscape of modern business, success hinges upon a company’s ability to understand and respond to the needs of its customers. Yet, in the pursuit of innovation and growth, many businesses overlook a fundamental tool for achieving this: collecting survey feedback from customers. This oversight can prove costly, as customer feedback serves as...Continue Reading
In long-term care facilities, effective communication between residents and staff is paramount. This crucial interaction, known as resident messaging, plays a vital role in ensuring the well-being and satisfaction of residents. Messaging can enhance the overall quality of care provided within long term care homes. At the heart of resident messaging lies the principle of...Continue Reading
New Orleans, the vibrant city nestled along the Mississippi River, is a melting pot of cultures, cuisines, and experiences. From its rich history to its lively music scene and delectable cuisine, there’s something for everyone in the Big Easy. Since we will be attending the PointClickCare Summit, we thought we would put together a must...Continue Reading
In an era where customer-centricity reigns supreme, the landscape of customer experience is constantly evolving, shaped by technological advancements and changing consumer behaviors. As we stride into 2024, the realm of customer experience is poised for further transformation, characterized by several trends that are set to redefine the way businesses engage with their audience. Hyper-personalization:...Continue Reading
Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
‘Tis the season to be jolly, and at the North Pole, Santa Claus isn’t just making lists and checking them twice—he’s also collecting feedback! That’s right, the man in the red suit doesn’t just rely on elves and reindeer to ensure a successful Christmas; he values feedback from children around the world to make the...Continue Reading
In today’s competitive landscape, understanding your customers is key to success. Businesses thrive when they truly grasp their customers’ needs, desires, and pain points. Enter the customer feedback program—a strategic tool that enables companies to gather invaluable insights directly from their clientele. But not all feedback programs are created equal. To maximize their impact, businesses...Continue Reading
Long-term care homes serve as crucial sanctuaries for individuals requiring ongoing medical attention and assistance. Amidst the clinical routines and necessary care, the power of patient messaging often stands overlooked. However, effective communication tailored to individual needs can significantly impact residents’ emotional well-being, contributing to a more holistic and nurturing care environment. In this blog...Continue Reading
As the holiday season cascades in, the hospitality industry braces itself for an exhilarating rush of guests seeking extraordinary experiences. From intimate family gatherings to lavish getaways, the demand for exceptional service surges during this festive period. Amidst the vibrant ambiance and heightened expectations, there exists an often overlooked yet pivotal element—feedback collection. In the...Continue Reading
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