Getting a guest text & mobile engagement model to work right for your hotel is more than simply making available an additional medium for guests to connect with you. Benbria Corporation provides 15 best practices for text & mobile engagement success. 1. Give guests a convenient omnichannel experience. Texting is just the start for the...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.