Campus Experience

Give a Voice to Everyone Across Campus

Measure and respond to students and faculty across campus over several touchpoints. From housing, to the campus bookstore and cafeteria, get data to support mapping the campus experience to kick-start initiatives and programs.

How do you give a voice to your students, faculty and staff, as well as inform senior management of how campus programs and initiatives are performing over time? With a dashboard that analyzes and visualizes all the data you collect from various touchpoints across campus, have a 360 view of what the campus experience is like for everyone that visits. Build your own custom dashboards for various stakeholders to see the analytics they need to make data-informed decisions about what is working and what needs improvement. 

Stay on top of trending topics through written feedback. Efficiently be able to respond and escalate situations across campus with real time messaging capabilities.

Dining Experience

Centralize Feedback and Empower Decision-Making

Manage multiple food service providers and promote brand standards all from one unique platform. Isolate problems by location and time, using power visualization tools, such as heat maps. Improve business operations with analytics to make informed decisions to improve programs, efficiency and customer experience. 

Shopping Experience

Support Retail Stores on Campus

From the bookstore to the print shop, map the student journey through the retail spaces of the campus. Support online order pickup through a messaging channels at retail stores on campus.  Collect feedback on the customer experience in location or after the transaction is complete to identify areas of improvement during the purchasing process.  Roll up all your feedback and messages into a smart inbox and respond to issues in a quick and efficient manner, that is good for both the business, and the customer. 

Residence Experience

Stay Engaged in Student Housing

When it comes to student housing, experience plays a large role on whether students continue to live on campus after their first year, and what they share to other students about housing on campus. Residence experience is essential when it comes to reputation among prospective and existing students, keeping housing full is a key revenue driver and ensuring students remain engaged while living and studying on campus. 

eBook

Understanding the Disjointed Student Journey Across Campus

Higher education institutions fail to capture the voice of the student, not because of an oversight but because of the considerable challenge in gathering critical data from all vendors, across campus, at key moments of the student experience. Often, it’s too little from too much, too late.
Solutions

Complete Solutions For The Modern Campus

Every campus has a unique footprint. Our solutions collect feedback and provide real-time messaging to small and large campus sizes. So whether you have 3 amenities or 30, the Loop Experience Platform can help you improve your Campus Experience using actionable insights. 

Delivering a Unified Experience

With a collection of disparate vendors across campus, from the cafeteria to student housing, it is challenging to deliver a unified experience throughout the student journey. 

Brand Management

Preserve the value of your higher education institution’s brand by ensuring loyalty from everyone that interacts with campus, during their education and beyond.  

Give Students a Voice

By collecting student feedback, you can gain insight in what needs to be done to improve the overall campus experience. Actioned feedback will help future engagement. 

Drive Revenue with Residence

Ensure the reputation of student housing on campus remains high for prospective students and new students. Keeping rooms full in residence is a major revenue driver on campus, for housing and vendors alike.

Know Which Programs Are Working

Collect data on new and existing programs to determine if they are having the desired outcomes. This will allow for data-driven decision making for the operations team. 

Invest in Effectively Your Campus

Investing in your campus can become a key differentiator in the marketplace, and knowing where to put those dollars is essential to getting the most out of your budget. 

Higher Education

Trusted By:

A Solution For Your Unique Requirements

The Loop Experience Platform Offers Flexibility for Your Unique Needs

Have the flexibility and agility to manage how you collect data and respond to feedback on campus. With Loop you have the freedom to deploy a program that best meets your campus needs.  

Real Time Messaging

Improve Housing Experience Through Real Time Contactless Communication

Receive a personalized demo from a customer experience specialist.

Interested in learning more about campus experience?



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