COVID, online education, and the rapidly evolving nature of the student experience are changing the way data is collected and processed in higher education institutions. Capturing students’ feedback at the wrong times, or piecing together data from various touchpoints and sources, days or even weeks later, will be an even greater challenge in 2021.
Access this free 13-page eBook to learn how you can:
In many ways, the pandemic has simply highlighted the issues that were already facing colleges and universities- inadequate communication channels to reach students, and increasing struggles to engage and provide a sense of connection and community on campus.
By addressing these challenges you can:
Investing in your campus can become a key differentiator in the marketplace, and knowing where to put those dollars is essential to getting the most out of your budget.
Engage Students To:
Regularly assess satisfaction of everyone that accesses campus. From the bookstore to the cafeteria, student services and residence, discover where the struggles are and how you can turn them into an opportunity for improvement.
Improve Campus Experience by:
When it comes to student housing, experience plays a large role on whether students continue to live on campus after their first year, and what they share to other students about housing on campus.
Residence Experience is essential to brand growth because:
Written by Benbria Loop,® a leader in omnichannel customer experience insights, this ebook provides higher education administrative teams and management with solutions on how to efficiently reach and engage with students across campus via one platform, when they want to be heard most. Terms and Privacy.