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With a collection of disparate vendors across campus, from the cafeteria to student housing, it is challenging to deliver a unified experience throughout the student journey. Creating operational efficiencies through unifying programs can be a challenge without the right tools in place.
Showing you are creating value with initiatives that are starting or are in progress is an important performance indicator. Take a proactive approach to value creation with the proper analytics to support your key performance indicators.
Never has the campus experience been more important to students. Attending a higher education institution carries both a financial and opportunity cost, so expectations are doubled when it comes to what students expect from their campus.
The challenge with an educational institution is that there are too many touchpoints to keep track of to identify trends. This means for operations, response time can be slow and often too little too late to make a real impact on the overall experience.
Written by Benbria Loop,® a leader in omnichannel customer experience insights, this ebook provides higher education administrative teams and management with solutions on how to efficiently reach and engage with students across campus via one platform, when they want to be heard most. Terms and Privacy.