Loop’s on-demand guest requests help drive more revenue and improve operations. Create a tailored menu unique to your business and fulfill requests faster using the guest’s preferred channel.
Loop provides full control over pre-stay and in-stay menu options. Drive more revenue with pre-arrival requests such as room upgrades, and in-stay requests such as amenities, all while improving operations and increasing loyalty.
Get notified in real-time as requests are being fulfilled by employees. Set guest expectations and reduce team and guest confusion through greater transparency.
Leverage messaging channels such as SMS and WhatsApp to capture guest requests conversationally. Loop autoresponders collect relevant information to capture a request, leveraging the simplicity of natural language that the messaging channels provide.
Capture and fulfill requests as a standalone solution or optional integrate Loop OnDemand with leading service optimization systems to provide a seamless experience for your guests and your team.
Keep teams in-the-know with what’s happening around your hotel. With Flexkeeping you can connect various departments, organize workflow and obtain insight and analytics to maximize hotel performance for saved costs.
Learn MoreHotSOS is a cloud-based hotel property management solution that provides businesses in the hospitality industry, tools and functionalities to manage business operations. This includes handling guest incidents, scheduling preventative maintenance and more.
Learn MoreKNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high-quality service and high staff productivity. Requests and complaints are logged either by hotel employees or directly by the guest using an interactive guest application.
Learn MoreCreate flexible menus and obtain full control over items such as options, constraints and graphics. Create separate menus based on the guest lifecycle, allowing you to dictate what options are available and when.
Create menus for each unique location whether a specific property, restaurant or building. Each guest request is then sent to the correct location and team for fulfillment.
Keep your guests up to date with the status of menu items requested. Updates are pushed in real-time between systems and devices to reduce confusion and set guest expectations.
Capture requests in guest conversations using chatbots on the guest’s preferred channel. Provide timely updates and ensure all options are communicated appropriately prior to being submitted.
Integrate Loop OnDemand with leading hospitality systems including service optimization and ticketing systems. Whether for back-of-the-house fulfillment to scale operations, we provide a seamless solution for guests and your team.
Use Loop OnDemand as a standalone system to manage guest requests, most relevant to any business looking for a light-weight solution.