This limited product warranty (“Warranty”) is given by Benbria Corporation and Benbria Inc. (“Benbria”) solely with respect to hardware products manufactured or resold by Benbria (“Products”) to the original purchaser of the Product (“Customer”).
This Warranty extends only to the Customer who purchases the Product for their own use from Benbria or an authorized Benbria reseller. This Warranty covers any defects in material or workmanship in the Product when delivered to the Customer in new condition in its original packaging. The sole and exclusive remedy of the Customer, and the entire liability of Benbria under this Warranty will be, at Benbria’s option, the repair or replacement of the Product in accordance with the return process described below.
For all non-electronic components, the Warranty period is for one year.
For all electronic components, the Warranty period is for six months.
This Warranty does not cover any problem that is caused by: (a) failure of electrical components or accessories due to the operating environment (such as electrical surges, airborne grease accumulation, excess humidity, extreme heat or cold, submersion in fluid, corrosive or other abnormal environmental conditions); (b) accident, abuse, neglect or misuse, including any use contrary to operating instructions or beyond Product specifications; (c) installation, operation, maintenance or unauthorized modification or alteration; (d) theft, vandalism or impacts by a person or foreign object outside of normal use; or (e) servicing by unauthorized persons. This Warranty is void if a Product is returned with removed, damaged or tampered labels or any unauthorized modification or alteration (including the unauthorized removal of any component, serial number or identification mark). This Warranty does not cover normal wear and tear, including chips, scratches, abrasions, discolorations or fading on faceplates, dead pixels, frames, tablet inserts, housing, connectors, screws, bolts, cases, tools, accessories or paint/finishes.
THIS WARRANTY DOES NOT COVER, AND BENBRIA WILL NOT BE LIABLE TO CUSTOMER OR ANYONE ELSE FOR, ANY DAMAGES RESULTING FROM THE USE OR MISUSE OF, OR INABILITY TO USE, ANY BENBRIA PRODUCT, INCLUDING BUT NOT LIMITED TO: LOSS OF REVENUES, SAVINGS OR PROFITS, LOSS OF USE OR INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, DAMAGE TO OTHER EQUIPMENT OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, A PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF BENBRIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL BENBRIA BE LIABLE FOR MORE THAN THE AMOUNT OF CUSTOMER PRODUCT PURCHASE PRICE, NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS WARRANTY STATEMENT, BENBRIA SPECIFICALLY DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, WARRANTIES AND GUARANTEES, AND SPECIFICALLY DISCLAIMS THE APPLICATION OF THE UN CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD PROVIDED IN THIS WARRANTY STATEMENT. NO EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON OR ENTITY OTHER THAN BENBRIA WITH RESPECT TO A PRODUCT WILL BIND BENBRIA.
Benbria will not provide any Warranty coverage unless your claim is in compliance with all terms of this Warranty statement and you follow proper return procedures. To request Warranty service, please follow the Benbria RMA procedure as outlined below.
The laws of the Province of Ontario, Canada, govern this Warranty, notwithstanding any conflicts of law provisions, and the courts of the Province of Ontario shall have exclusive jurisdiction over any claim arising under this Warranty. This Warranty gives you specific legal rights, however you may also have other rights under applicable laws in your jurisdiction, and under such laws certain limitations or exclusions contained in this Warranty statement may not apply to you.
This Warranty excludes any damage by Airlines or Commercial Carriers. Airlines or Commercial Carriers occasionally put containers/packages in situations beyond reasonable care and handling. If damage should occur during handling or transportation by an Airline or Commercial Carrier, it is your responsibility to file a claim directly with the Airline or Commercial Carrier.