Product: Loop Inbox

Give Customers an Omni-Channel Experience

Loop Inbox enables for omni-channel engagement allowing your customers to connect with you through their preferred channel. Keep track of all the conversations in one convenient location and easily assign conversations to different departments to better answer customer questions. 

In the Loop Inbox Brochure we dive deeper into the importance of omni-channel engagement, collecting feedback from customers and how it can help you to improve your business. 


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Benefits of Loop Inbox

Sentiment Analysis

Understand your customers temperament before responding to inquiries. 

Escalate Conversations

Escalate difficult questions to upper management to be dealt with properly 

Automatic Responses

Easily set up automatic responses to commonly asked questions.